WhatsApp AI assistants that reply for you

Put an AI agent on WhatsApp that answers instantly, 24/7 — grounded in your own knowledge base, qualifying and tagging leads, and handing off to a human the moment it matters.

Grounded in your knowledge

Train the assistant on your own docs, FAQs and policies (RAG) so answers are accurate — not generic.

Always-on first response

Every customer gets an instant, helpful reply 24/7, even outside working hours.

Autonomous actions

The assistant can tag, assign, label, resolve and notify — then hand off to a human when the conversation needs one.

No-code setup

Configure tone, knowledge and handover rules from the app — no developers required.

From first reply to qualified lead

The AI greets customers, answers product and support questions, captures details and qualifies intent — so your team only steps in for the conversations that need a human.

Safe, controllable handover

Set exactly when the assistant hands off to an agent, keep a human in the loop, and review everything in the shared inbox. You stay in control.

FAQ

How does the WhatsApp AI assistant work?

It’s an AI agent grounded in your own knowledge base. It answers on WhatsApp 24/7, qualifies and tags leads, and hands off to a human when needed — all inside your shared inbox.

Can it reply in Arabic?

Yes. ZakiWhats is bilingual, and the assistant can understand and reply in Arabic and English, which is ideal for MENA teams.

Will it always hand off to a human?

You decide. Configure the exact conditions for handover, keep a human in the loop, and review every conversation in the inbox.