WhatsApp shared team inbox
One WhatsApp number, your whole team. Assign conversations, leave private notes, track every chat from pending to resolved, and stay in sync in real time — all on the official WhatsApp Cloud API.
Assign & collaborate
Route conversations to the right agent and leave private notes your customers never see, so two people never answer the same chat.
Statuses that scale
Move chats from pending to open to resolved so nothing slips and every lead is accounted for.
Real-time sync
WebSocket-fast delivery keeps every agent’s inbox identical across mobile, web and desktop — in under a second.
Roles & permissions
Granular, per-module permissions decide who can broadcast, call, export or change settings.
Built on the official WhatsApp Cloud API
ZakiWhats replaces the single-user WhatsApp Business app with a real multi-agent platform — approved templates, opt-in compliance and no ban risk, with your whole team sharing one official number.
Everything in the conversation
Pin, mute, archive and label chats, see full contact history and attachments, and hand off to AI or a teammate without ever losing context.
FAQ
Can my whole team use one WhatsApp number?
Yes — ZakiWhats gives your team a shared inbox on one official WhatsApp number, with assignments, roles and real-time sync so multiple agents answer without stepping on each other.
Is this the official WhatsApp API?
Yes. ZakiWhats runs on Meta’s official WhatsApp Cloud API with approved message templates and full opt-in compliance — no unofficial mods, no ban risk.
Does it work on mobile and desktop?
Yes — native iOS and Android apps, a full web app, and Mac and Windows desktop clients, all synced in real time from one account.