WhatsApp voice calls, built in

Take the conversation to a call without leaving WhatsApp. Place and receive WhatsApp voice calls right from a chat, with recording, full logs and even SIP / PBX desk-phone bridging.

Call from the chat

Start or receive a WhatsApp voice call in the same window where you’re already messaging the customer.

Recording & logs

Every call is logged with direction and duration and saved as a replayable recording for quality and training.

SIP / PBX bridging

Bridge WhatsApp calls to desk phones through SIP / PBX, so your call centre works the way it already does.

Across every device

Handle calls from mobile, web or desktop — one account, synced everywhere.

A differentiator most rivals lack

Built-in WhatsApp voice calling with recording is rare among WhatsApp platforms. With ZakiWhats your team handles calls and chats in one place — no separate dialer, no lost context.

How it works

ZakiWhats uses WebRTC for in-app calls and can bridge to SIP / PBX for desk phones, all on the official WhatsApp calling capability.

FAQ

Can I make WhatsApp voice calls from ZakiWhats?

Yes — place and receive WhatsApp voice calls right from the chat, on mobile, web or desktop.

Are calls recorded?

Yes. Every call is logged with direction and duration and saved as a replayable recording for quality and training.

Can it connect to desk phones?

Yes — ZakiWhats can bridge WhatsApp calls to desk phones via SIP / PBX, so your existing call-centre setup keeps working.