Data security

Security at ZakiWhats

We take the security of your business and customer data seriously. ZakiWhats is built on Meta’s official WhatsApp Cloud API and follows practical, layered security measures across the platform.

Official WhatsApp Cloud API

ZakiWhats connects to WhatsApp exclusively through Meta’s official Cloud API — no unofficial mods or grey-market gateways. This keeps your number compliant and reduces the risk of bans.

Encryption & transport

Traffic between your devices, our services and Meta is encrypted in transit using TLS. Sensitive credentials are handled securely and never exposed in client applications.

Access control

• Role-based, per-module permissions so staff only access what they need
• Owner-only controls for billing, API access and sensitive settings
• Private notes and assignment so conversations are handled by the right people

Reliability

We run on reputable cloud infrastructure with monitoring and backups, and target high availability so your team can rely on ZakiWhats every day.

Reporting a concern

If you believe you’ve found a security issue, please email [email protected] so we can investigate promptly.