WhatsApp for e-commerce

Turn WhatsApp into your best sales and support channel. Recover abandoned carts, send order updates straight from Shopify, broadcast offers to opted-in customers and let AI answer product questions 24/7.

Shopify order updates

A native Shopify integration sends WhatsApp updates on order created, paid, fulfilled and cancelled — no Zapier needed.

Recover abandoned carts

Re-engage shoppers who didn’t check out with timely, personal WhatsApp follow-ups.

Sell from your catalog

Send shoppable product messages so customers browse and buy inside the chat.

AI answers 24/7

Let an AI assistant handle product, sizing and shipping questions instantly, day or night.

From browse to buy, in one thread

Meet shoppers where they already are. Share products, answer questions, recover carts and confirm orders — all in one WhatsApp conversation, backed by your Shopify store.

Support that scales with sales

A shared team inbox, AI first responses and broadcast campaigns mean you can grow order volume without dropping a single message.

FAQ

Does ZakiWhats connect to Shopify?

Yes — a native, first-party Shopify integration sends WhatsApp updates on order events, with no third-party automation tool required.

Can I recover abandoned carts on WhatsApp?

Yes. Use automated flows and broadcasts to re-engage shoppers who didn’t complete checkout.

Can customers buy inside WhatsApp?

You can send shoppable catalog messages so customers browse products and start orders directly in the chat.